Extended Hours Help Desk Support Team
Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.
PHONE
HELP DESK REMOTE IN
Open a web browser and navigate to http://sos.splashtop.com
It will download an exe file.
Run the file so it gets downloaded.
ou will see a nine-digit code in the application. Please provide us with that.
We will connect to the system using that code.
Note: Please do not close the app once you get the code.
Our client service teams ensure that your staff can get the support they need 24/7/365
If your business operates late hours or on weekends, Right Click provides a more efficient technology support solution that ensures your teams have IT assistance whenever they need it. Our Extended Hours Help Desk Support Team is highly responsive and efficient, and is available when other support services aren’t. We’ll address and troubleshoot your problems effectively, then resolve them using targeted solutions so your staff can get back to work as soon as possible.
Proactive assistance when you need it most
Not only will we address the current issue when you contact us for support, but we’ll also go the extra mile and tackle the root cause of the problem. This way, the problem does not come back and you experience fewer disruptions overall. Since you pay a flat monthly fee and not hourly rates, our help desk support team is incentivized to keep your workforce happy and productive 24/7/365.
Right Click’s Extended Hours Help Desk Support Team helps your organization:
- Minimize downtime – strategic, proactive troubleshooting and resolutions mean fewer issues in the long run
- Free up resources – we ensure your in-house IT department isn’t overburdened by supplementing their capacity
- Improve cost efficiency – our fixed monthly pricing model lets you access all the support your teams need at a fraction of the cost of hiring after-hours IT staff
- Achieve peace of mind – whether it’s a simple password reset or a complex performance issue, our support specialists will have you covered