Blog

Improving your business’s on-hold strategy with VoIP
For businesses, the on-hold experience can either be a missed opportunity or a chance to showcase professionalism and exceptional customer service. With Voice over Internet

The Importance of VoIP Quality of Service for business communication
Quality of Service (QoS) is crucial when selecting a Voice over Internet Protocol (VoIP) provider, as you may experience call quality issues even with a

Cloud unified communications migration made simple: A comprehensive guide
Moving your unified communications (UC) system to the cloud offers global accessibility for your business operations. It allows you to manage your UC from any

Signs your VoIP system has been compromised
Voice over Internet Protocol (VoIP) systems have many advantages over traditional telephone systems, but they also come with a unique set of risks. Because VoIP

Open-source VoIP vs. proprietary VoIP: Which is best for your business?
Businesses looking for a Voice over internet protocol (VoIP) solution can choose from two options: open-source and proprietary systems. To help you decide which solution

Drive your business forward with these VoIP services
More and more companies are making the switch to Voice over Internet Protocol (VoIP) from traditional landlines due to VoIP’s cost-efficiency, cutting-edge call features, and

VoIP optimization tips: Don’t let the holidays overwhelm your business
If you don’t want to be overwhelmed with the influx of calls from customers this holiday season, it’s important to optimize your Voice over Internet

Protect your VoIP system with these security measures
If your business uses Voice over Internet Protocol (VoIP), it’s important to make sure that your data is safe and secure. Luckily, there are many

How to keep your VoIP systems safe
While investing in Voice over Internet Protocol (VoIP) systems is known to help businesses reduce their telecommunication costs, failing to secure these can nullify the